JOIN A MEETING
JOIN A MEETING FOR PHOENIX SPINE & JOINT
JOIN BY LINK (DESKTOP COMPUTER)
When you open the link in your meeting invite, you’ll be taken to a page where you can choose to either Join on the web instead or download the desktop app and then join. If you already have the Teams app, the meeting will open there automatically.
Enter your name to join the meeting as a guest. You will be admitted to the lobby where your provider can admit you.
JOIN BY LINK (MOBILE DEVICE)
To get the best of Teams meetings on mobile, including audio, video, and content sharing, you’ll need to download and install the Teams mobile app. If you don’t have it, then you’ll be taken to the app store where you can download it.
Once you have the app downloaded, reopen the meeting link or select Open it, then the app will open.
Note: Try to download the app before the meeting starts because it might take a minute or two depending on your connection.
Select Join as a guest, then enter your name to join the meeting as a guest. You will be admitted to the lobby where your provider can admit you.
JOIN BY PHONE
Even if you don’t have internet access or the Teams app, you can a meeting by phone. It has a phone number and conference ID in the meeting invite, just dial to join. You will be asked to enter your conference Id and press #. You may then be asked to state your name and press #. You will be admitted to the lobby where your provider can admit you.
JOIN WITH THE TEAMS APP
If your browser is not compatible you will need to download the Teams app. You can do this from the Teams link in your invitation or by clicking here. Follow any prompts from your computer and allow access to your microphone and camera to get the best experience.
Note: Try to download the app before the meeting starts because it might take a minute or two depending on your connection.
Once you download the app, click on the link in the invitation and the meeting should open automatically. If it does not open automatically, click the purple Launch now link.
I DON’T SEE THE JOIN ON THE WEB OPTION
You may not be using a compatible browser. You will need to download the Teams app (instructions above) in order to join the meeting. See below for a list of browser compatibility:
| Browser | Notes |
| Internet Explorer 11 | Meetings aren’t supported. Users who try to join a meeting on Internet Explorer 11 will be directed to download the Teams desktop client. |
| Microsoft Edge | Meetings supported on Edge RS2 or later |
| Chrome, the latest version plus two previous versions | Meetings supported on Chrome 59 or later |
| Firefox, the latest version plus two previous versions | Meetings aren’t supported. Users who try to join a meeting on Firefox will be directed to download the Teams desktop client. |
| Safari 11.1+ | Safari is enabled on versions higher than 11.1 in preview. |
PROBLEMS?
MY SOUND ISN’T WORKING
If people in the meeting can’t hear you, you might be muted or you might not have configured your mic correctly.
- To make sure you are not muted, click the purple Mute microphone button and make sure it does not have a line across it.
- To change your speaker, microphone, or camera settings when you’re on a call or in a meeting, click Show settings pane at the top right. Use the menus to select the speaker, microphone, and camera options you want.
- If these options do not work or you do not have a working microphone on your computer, you can call into the meeting. Click Call info on the left side of the app. It has a phone number and conference ID in the meeting invite, just dial to join. You will be asked to enter your conference Id and press #. You may then be asked to state your name and press #. Please make sure to click the purple Mute microphone button if you call in so that there is no potential for feedback/echo.
